Our Solutions

Customs Clearance

Internationally Verified Capabilities

Certifications and international association memberships demonstrate VICO Logistics’ operational capabilities, service standards, and commitment to sustainable development in logistics, transportation, and the global supply chain industry.

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Import & Export Service Requirements

To ensure your shipment runs smoothly and complies with regulations, VICO Logistics offers a complimentary document review before proceeding.

01

Possess complete documentation and certificates as required by law.

02

Exporters and importers must have the legal capacity to act as the declarant on customs declarations.

03

Meet all requirements regarding permits and specialized inspections if the goods fall under regulated categories.

Note: VICO Logistics only accepts legally compliant shipments. If you are unsure about these conditions, please contact us for expert advice.

Supply Chain Optimization

Customs: The Decisive Factor in Speed & Cost

In the modern supply chain, customs is no longer just an import-export declaration procedure. It has become a critical factor directly affecting operational speed, logistics costs, and the stability of entire business operations.

A Minor Error, A Massive Consequence

Just a minor mistake in documentation, HS codes, or specialized inspection procedures can lead to:

⏳
Customs clearance delays
💰
Incurred DEM/DET & storage fees
🏭
Delayed raw material delivery to factories
🚢
Missed shipping schedules
🔗
Supply chain disruptions
📈
Surging logistics costs
Important Note: At key logistics hubs such as Cat Lai Port, Tan Son Nhat Airport, Hai Phong, or the Moc Bai – Bavet border gate, each clearance point has its own operational procedures and control levels.
✈️

Air Freight

Fast clearance speed, but requires strictly rigorous documentation checks.

⚓

Sea Freight

Higher stability, but prone to prolonged congestion during peak seasons.

🚛

Cross-Border

Heavily dependent on trucking coordination and clearance processing capabilities at border gates.

Therefore, businesses today need more than just "filing declarations". They require a partner capable of coordinating the entire logistics operation—from documentation and customs to transportation and final delivery.
VICO Logistics

Comprehensive Integrated Solutions

Providing integrated customs and trade solutions for import-export businesses, manufacturing plants, FDI enterprises, and cross-border logistics operations.

Import-export customs declaration
In-depth HS code consulting
Commercial document verification
Specialized inspection support
Customs coordination at ports, airports, and borders
Domestic and cross-border transportation
Bonded warehouse and CFS services
Direct delivery coordination to factories
End-to-end comprehensive logistics solutions

What Is Comprehensive Customs Brokerage?

Customs brokerage is the complete solution helping businesses handle the entire import-export process from document preparation to final customs clearance and delivery.

Standard Execution Process

A closed-loop operational system ensuring absolute accuracy in every step of international cargo clearance.

Document verification
HS code consultancy
Electronic customs declaration
Import duty & VAT handling
Routing & channel monitoring
Cargo physical inspection
Clearance coordination
Post-clearance transport arrangement

Goals & Core Values

The objective is not just completing procedures, but helping businesses achieve:

Mitigate legal risks
Shorten clearance time
Optimize logistics costs
Ensure production & delivery schedules
Maintain stable supply chains

Customs Services Supported By VICO

VICO supports a diverse range of integrated customs and specialized logistics services tailored for various industry sectors.

01

VNACCS/VCIS Declaration

02

HS Code & Commodity Policy Consultancy

03

Invoice, Packing List, B/L & C/O Checking

04

Import Duty & VAT Consultancy

05

Green, Yellow & Red Channel Support

06

Customs Coordination at Ports, Airports & Borders

07

Vietnam – Cambodia Cross-Border Transport Support

08

Post-Clearance Trucking Coordination

09

Bonded & CFS Warehouse Support & Factory Delivery Coordination

Why Are HS Codes & Documentation Crucial?

HS codes are among the most common causes of disputes and clearance delays in import-export operations.

High-Risk Commodities
Machinery & Equipment
Electronics
Chemicals
Garment Materials & Accessories
Mixed Goods & Multi-item Shipments
Consequences of Wrong HS Codes
Tax back-collection
Administrative penalties
Physical cargo inspection
Delayed delivery
Increased inspection frequency
Common Document Errors
Incorrect consignee name
Incorrect cargo description
Incorrect quantity & invoice value
Missing Certificate of Origin (C/O)
Missing specialized inspection certs

In practice, the majority of customs clearance delays stem from documentation errors rather than transportation issues.

Customs Clearance Services

Customs Clearance Consultation & Quotation Request

Please fill in the detailed information about your shipment below so that the VICO Logistics team can provide expert consultation and send you the optimal quotation.

1. CUSTOMER INFORMATION
2. DECLARATION & CARGO INFORMATION
3. SPECIFICATIONS & CUSTOMS PORTS
4. ADDITIONAL INFORMATION & DOCUMENTS

📁 Choose file or drag & drop files here (Packing List, Invoice, MSDS...)

GLOBAL LOGISTICS SUPPORT

Quick Contact

Connect directly with our Vietnam & China support team

Get fast consultation for warehousing domestic transportation cross-border transportation and customized logistics solutions for your business.
Vietnam Office

🇻🇳 Ms Uyen

Hotline / Zalo

(+84) 901 877 108

Email

enquiry@vico.com.hk

WeChat (VN / EN)

miauyen1577

WhatsApp

(+84) 901 877 108

Scan to Contact

WhatsApp QR

WhatsApp

Zalo QR

Zalo

WeChat QR

WeChat

24/7 Logistics Support
China Office

🇨🇳 Ms Schyler

Office Hotline

(+852) 3759 9300

WeChat ID

Schyler_skylar

WhatsApp

(+852) 6732 1147

Email

enquiry_cn@vico.com.hk

Scan to Contact

WeChat QR

WeChat

WhatsApp QR

WhatsApp

China & Cross-border Support
International Logistics Expert

Practical & Comprehensive Customs Clearance Process

Solutions to optimize supply chain speed, minimize legal risks, and strictly control logistics costs.

Standard 9-Step Customs Clearance Process

A standard customs clearance process typically includes the following strict control steps:

01

Receive documents from customers

02

Verify document validity

03

Consult HS codes and commodity policies

04

Declare on the VNACCS system

05

Monitor channel classification

06

Physical inspection if required

07

Pay import tax and VAT

08

Complete customs clearance

09

Coordinate transport and delivery

Practical Operating Route Examples:

Import Route (China – Binh Duong / Dong Nai)
China Supplier
Sea freight to Cat Lai Port
Customs clearance
Bonded or regular warehouse
Truck delivery to factory in Binh Duong or Dong Nai
Cross-Border Route (HCMC – Phnom Penh)
Warehouse in HCMC
Export customs clearance
Cross-border transport via Moc Bai
Cambodia customs at Bavet
Phnom Penh delivery

Common Types of Customs Declarations

VICO comprehensively supports various import and export types for businesses:

01
Commercial Import & Export
02
Processing & Manufacturing for Export
03
Temporary Import for Re-export
04
Non-Commercial
05
Project Cargo & Machinery
06
Factory Raw Materials
07
Vietnam – Cambodia Cross-Border Logistics

Common Difficulties & Risks

Many businesses currently face serious bottlenecks when self-executing customs clearance:

Common Operational Issues

Incorrect HS codes
Missing documents
Misunderstanding commodity policies
Delayed specialized inspection
High red channel rate
Delayed factory raw material delivery
Incurred demurrage and detention fees

Common Incurred Costs

Demurrage (Dem)
Detention (Det)
Document amendment fee
Truck waiting fee
Inspection fee
Overtime fee
If customs procedures are not well controlled, actual total logistics costs can increase significantly even if initial freight rates are low.

Benefits of Using Professional Customs Services

Comprehensively optimize operational performance and protect enterprise working capital.

01

Accuracy & Compliance

Precise HS code classification & tax optimization
Strict adherence to legal regulations and policies
02

Speed & Cost Saving

Fast clearance times, preventing line bottlenecks
Eliminate hidden costs (Dem, Det, storage fees)

Expert Logistics Consultation

Ready to Optimize Your Customs & Supply Chain?

Get Instant Quotation

Partner with VICO Logistics to secure seamless import-export operations, mitigate risks, and accelerate your business growth across Asian trade lanes.

VICO Logistics Service Quality

Why Do Businesses Choose VICO Logistics?

Deep Practical Operations Expertise

VICO not only supports customs clearance but also coordinates the entire operational workflow including:

Documentation
Customs
Warehousing
Transportation
Delivery
Cross-border Logistics

Strong Expertise in Vietnam – Cambodia Logistics

Comprehensive support for key Indochina trade routes with specialized handling capabilities:

Border Gate Coordination
Cross-border Trucking
Phnom Penh Delivery

Integrated Warehousing & Transportation

Flexible operational connection through a closed-loop integrated ecosystem:

Customs Bonded Warehouse CFS Warehouse Domestic Trucking Factory Delivery Multi-supplier Consolidation

Support for Small and Medium Import-Export Enterprises

Ideal for: Business models requiring high flexibility and resource optimization:

LCL Cargo Multiple Suppliers Flexible Delivery Needs Undeveloped Logistics Systems

Conclusion

In modern supply chains, customs services are no longer just declaration activities but have become a strategic part helping businesses achieve core goals:

Accelerate Operations
Mitigate Logistics Risks
Optimize Costs
Maintain Stable Production
Enhance Delivery Efficiency

Most importantly, it is not just completing procedures, but the ability to synchronously coordinate between:

Documentation Customs Warehousing Transportation Cross-border Logistics Last-mile Delivery

This is also VICO Logistics' core service direction:
“Integrated customs and logistics solutions optimizing clearance and reducing supply chain risks for enterprises.”

Contact for Customs & Logistics Consulting

The VICO expert team is ready to accompany and support your enterprise.

VICO Supports:

Import-Export Customs Services
HS Code Consultation
Vietnam – Cambodia Logistics
Bonded Warehouse
CFS Warehouse
Domestic & Cross-border Trucking
Factory Delivery
End-to-End Logistics Solutions

Information Needed for Quick Consultation

Cargo Type
HS Code (if available)
Pickup & Delivery Points
Transportation Mode
Estimated Shipment Time
Import-Export Type
Special Delivery Requirements
Quick Support:
• Customs Procedure Consultation
• Free HS Code Verification
• Cross-border Logistics Support
• End-to-End Import-Export Solution Consultation
CONTACT US

Contact VICO International Logistics

VICO International Logistics — Your Trusted Logistics Partner in Indochina
We specialize in cross-border logistics, international transportation, customs clearance services, and supply chain optimization, delivering efficient, secure, and reliable logistics solutions for businesses across the ASEAN region.

📧
Email
mkt4_hcm@vico.com.hk
📨
China Email
enquiry_cn@vico.com.hk
📱
Hotline (Zalo / WhatsApp)
(+84) 901 877 108
📲
China WhatsApp
(+852) 6732 1147
💬
International WeChat
Schyler_skylar
🌏
Vietnam WeChat
miauyen1577
🌐 VICO International Logistics — Indochina Logistics Specialist
Senior member of international logistics and trade associations: Eurocham, JCtrans, VICOFA, VITAS, and more.
📍 Office Network
🇭🇰 Hong Kong, China
Causeway Bay
🇨🇳 China
Shenzhen · Luohu
🇨🇳 China
Shanghai · Hongkou
🇻🇳 Vietnam
Ho Chi Minh City · Bay Hien
🇻🇳 Vietnam
Da Nang · Hai Chau
🇻🇳 Vietnam
Hai Phong · Gia Vien