Internationally Verified Capabilities
Certifications and international association memberships demonstrate VICO Logistics’ operational capabilities, service standards, and commitment to sustainable development in logistics, transportation, and the global supply chain industry.
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FAQ
Frequently Asked Questions
📄 1. What is order consolidation service?
Order consolidation service is a logistics solution where multiple orders or shipments are received, checked, sorted, and centralized before organizing transportation.
Depending on requirements, the process may include:
Receiving → Counting → Storage → Sorting → Pick & Pack → Packaging → Labeling → Consolidation → Customs → Transportation → Delivery
This service is especially suitable for businesses with multiple suppliers, multiple shipments, or multiple B2B orders that need to be centralized prior to shipping.
Depending on requirements, the process may include:
Receiving → Counting → Storage → Sorting → Pick & Pack → Packaging → Labeling → Consolidation → Customs → Transportation → Delivery
This service is especially suitable for businesses with multiple suppliers, multiple shipments, or multiple B2B orders that need to be centralized prior to shipping.
⏱️ 2. What is order consolidation?
Order consolidation is the activity of gathering multiple orders into one or more shipments suitable for organizing transport.
Example:
Order A + Order B + Order C
↓
Consolidated Shipment
↓
Transportation
Depending on the logistics model, consolidation can be combined with warehousing, fulfillment, customs, and freight.
Example:
Order A + Order B + Order C
↓
Consolidated Shipment
↓
Transportation
Depending on the logistics model, consolidation can be combined with warehousing, fulfillment, customs, and freight.
📦 3. Is there a difference between cargo consolidation and shipment consolidation?
Both terms relate to the gathering or combining of goods, but their usage may vary depending on the context.
• Cargo consolidation: Emphasizes focusing on cargo.
• Shipment consolidation: Emphasizes combining shipments.
• Order consolidation: Emphasizes gathering orders.
In practical logistics, these terms can be used in closely related contexts.
The important thing is to accurately determine whether a business needs consolidation, warehousing, fulfillment, or transportation.
• Cargo consolidation: Emphasizes focusing on cargo.
• Shipment consolidation: Emphasizes combining shipments.
• Order consolidation: Emphasizes gathering orders.
In practical logistics, these terms can be used in closely related contexts.
The important thing is to accurately determine whether a business needs consolidation, warehousing, fulfillment, or transportation.
📍 4. Is consolidation the same as LCL (Less than Container Load)?
Not entirely.
Consolidation is the activity of gathering multiple shipments.
LCL (Less than Container Load) is a sea freight method for cargo that does not occupy an entire container and shares container space with other shipments.
Simply put:
Consolidation = The activity of gathering goods
LCL = The transportation method using shared container space
LCL usually goes hand in hand with consolidation activities, but not all consolidation needs mean LCL.
Consolidation is the activity of gathering multiple shipments.
LCL (Less than Container Load) is a sea freight method for cargo that does not occupy an entire container and shares container space with other shipments.
Simply put:
Consolidation = The activity of gathering goods
LCL = The transportation method using shared container space
LCL usually goes hand in hand with consolidation activities, but not all consolidation needs mean LCL.
🤝 5. Does VICO support multi-source supplier consolidation?
Yes, VICO can support a multi-source consolidation model within a suitable service scope.
Example:
Supplier A – Shenzhen
Supplier B – Dongguan
Supplier C – Guangzhou
Supplier D – Foshan
↓
Warehouse Partner
↓
Receiving
↓
Counting
↓
Storage
↓
Sorting
↓
Multi-Source Consolidation
↓
Freight
↓
Vietnam
Businesses should provide the supplier list, locations, cargo quantities, and ready dates so VICO can check the plan.
Example:
Supplier A – Shenzhen
Supplier B – Dongguan
Supplier C – Guangzhou
Supplier D – Foshan
↓
Warehouse Partner
↓
Receiving
↓
Counting
↓
Storage
↓
Sorting
↓
Multi-Source Consolidation
↓
Freight
↓
Vietnam
Businesses should provide the supplier list, locations, cargo quantities, and ready dates so VICO can check the plan.
🏭 6. Does VICO have warehouses in China?
VICO has fulfillment capabilities in China through warehouse partners.
The fulfillment scope can include:
• Receiving
• Inventory counting
• Storage
• Pick & Pack
• Order splitting
• Packaging
• Labeling
• Delivery
• Inventory management
• Returns handling
Therefore, the website should accurately express this as:
"VICO provides fulfillment solutions through warehouse partners in China."
Do not express it as:
"VICO owns its own warehouse system in China"
if it does not match the actual operating model.
The fulfillment scope can include:
• Receiving
• Inventory counting
• Storage
• Pick & Pack
• Order splitting
• Packaging
• Labeling
• Delivery
• Inventory management
• Returns handling
Therefore, the website should accurately express this as:
"VICO provides fulfillment solutions through warehouse partners in China."
Do not express it as:
"VICO owns its own warehouse system in China"
if it does not match the actual operating model.
⏳ 7. Does VICO support storage before consolidation?
Yes, within the appropriate warehouse/fulfillment scope.
This is very useful when suppliers cannot deliver at the same time.
Example:
Supplier A → Sep 1
↓
Warehouse
Supplier B → Sep 3
↓
Warehouse
Supplier C → Sep 6
↓
Warehouse
After the required shipments have fully arrived:
Sorting → Consolidation → Transportation
Storage duration and conditions need to be confirmed for each specific shipment.
This is very useful when suppliers cannot deliver at the same time.
Example:
Supplier A → Sep 1
↓
Warehouse
Supplier B → Sep 3
↓
Warehouse
Supplier C → Sep 6
↓
Warehouse
After the required shipments have fully arrived:
Sorting → Consolidation → Transportation
Storage duration and conditions need to be confirmed for each specific shipment.
🔍 8. Does VICO support cargo tallying/checking?
Yes, within the appropriate warehouse/fulfillment service scope.
The receiving and counting process may involve:
• Number of packages
• Quantity
• Weight
• Dimensions
• CBM
• Shipping marks
• Packaging condition
• Shipment reference
If businesses have special checking requirements, they must notify in advance so VICO can determine the execution scope.
The receiving and counting process may involve:
• Number of packages
• Quantity
• Weight
• Dimensions
• CBM
• Shipping marks
• Packaging condition
• Shipment reference
If businesses have special checking requirements, they must notify in advance so VICO can determine the execution scope.
📦 9. Does VICO support Pick & Pack services?
Yes, within the appropriate fulfillment scope.
Pick & Pack can include:
Order → Pick → Check → Pack → Label → Ready for Shipment
This service is suitable for businesses that need cargo processing at the warehouse before consolidation or delivery.
Pick & Pack can include:
Order → Pick → Check → Pack → Label → Ready for Shipment
This service is suitable for businesses that need cargo processing at the warehouse before consolidation or delivery.
✂️ 10. Does VICO support order splitting?
Yes, within the appropriate fulfillment scope.
Example:
500 units
↓
Order Splitting
↙ ↓ ↘
Customer A – 200
Customer B – 180
Customer C – 120
If businesses have multiple destinations or multiple customers, specific information must be provided so VICO can set up a suitable process.
Example:
500 units
↓
Order Splitting
↙ ↓ ↘
Customer A – 200
Customer B – 180
Customer C – 120
If businesses have multiple destinations or multiple customers, specific information must be provided so VICO can set up a suitable process.
🏷️ 11. Does VICO support packaging and labeling?
Yes, within the appropriate fulfillment service scope.
Activities may include:
• Packaging
• Repacking
• Labeling
• Pick & Pack
• Shipment preparation
Businesses should provide packaging/labeling requirements from the start if there are special specifications.
Activities may include:
• Packaging
• Repacking
• Labeling
• Pick & Pack
• Shipment preparation
Businesses should provide packaging/labeling requirements from the start if there are special specifications.
📊 12. Does VICO support inventory management?
Yes, within the appropriate fulfillment scope.
Inventory management can support tracking information such as:
• Supplier
• Order
• Shipment
• SKU
• Quantity
• Receiving status
• Storage status
This is especially useful for businesses with multiple suppliers and shipments arriving at different times.
Inventory management can support tracking information such as:
• Supplier
• Order
• Shipment
• SKU
• Quantity
• Receiving status
• Storage status
This is especially useful for businesses with multiple suppliers and shipments arriving at different times.
🚢 13. Does VICO receive cargo from multiple suppliers and consolidate them back to Vietnam?
This can be reviewed depending on the route, cargo type, and service scope.
Typical model:
Multiple Suppliers in China
↓
Warehouse Partner
↓
Receiving & Counting
↓
Storage
↓
Multi-Source Consolidation
↓
Customs / Documentation
↓
International Freight
↓
Vietnam
↓
Factory / Warehouse
Businesses should send the supplier list and information of each shipment for VICO to evaluate specifically.
Typical model:
Multiple Suppliers in China
↓
Warehouse Partner
↓
Receiving & Counting
↓
Storage
↓
Multi-Source Consolidation
↓
Customs / Documentation
↓
International Freight
↓
Vietnam
↓
Factory / Warehouse
Businesses should send the supplier list and information of each shipment for VICO to evaluate specifically.
📋 14. What information do I need to provide for VICO to quote?
For VICO to evaluate the shipment, businesses should provide:
• Cargo: Commodity, Quantity, Gross Weight, Dimensions, CBM, Packaging.
• Route: Origin, Destination, Pickup location, Delivery location.
• Timing: Ready Date, Delivery date if required.
• Commercial: Incoterm, Commercial information if needed.
• Multi-source: Supplier name, Supplier location, Quantity, CBM, Ready date.
The more complete the information, the better basis VICO has to build a plan and quote accordingly.
• Cargo: Commodity, Quantity, Gross Weight, Dimensions, CBM, Packaging.
• Route: Origin, Destination, Pickup location, Delivery location.
• Timing: Ready Date, Delivery date if required.
• Commercial: Incoterm, Commercial information if needed.
• Multi-source: Supplier name, Supplier location, Quantity, CBM, Ready date.
The more complete the information, the better basis VICO has to build a plan and quote accordingly.
⚖️ 15. I only have weight and no CBM yet, can you provide a quote?
You can send shipment details for VICO to check, but if dimensions are available, they should be provided from the start.
Example:
500 kg / 20 cartons / 60 × 50 × 40 cm
is more useful than just:
500 kg
If CBM is not yet available, businesses can provide dimensions plus package count, and VICO can estimate the volume based on that information.
Example:
500 kg / 20 cartons / 60 × 50 × 40 cm
is more useful than just:
500 kg
If CBM is not yet available, businesses can provide dimensions plus package count, and VICO can estimate the volume based on that information.
📐 16. Do I have to know the exact CBM before submitting a request?
Not necessarily.
If businesses have:
• Number of packages
• Dimensions per package
• Weight
they can send them directly to VICO.
Example:
20 cartons / 100 × 80 × 60 cm / 800 kg
VICO can use this information to check the cargo and build a plan.
If businesses have:
• Number of packages
• Dimensions per package
• Weight
they can send them directly to VICO.
Example:
20 cartons / 100 × 80 × 60 cm / 800 kg
VICO can use this information to check the cargo and build a plan.
⚖️ 17. Does VICO accept shipments under 100kg?
VICO focuses on serving B2B clients and shipments of 100kg and above.
If a shipment is under 100kg, businesses can still send information for VICO to check specific acceptance capability before booking.
If a shipment is under 100kg, businesses can still send information for VICO to check specific acceptance capability before booking.
🔋 18. Does VICO accept battery shipments?
No.
VICO does not transport batteries.
Businesses must accurately declare the commodity name before requesting a quote or booking.
VICO does not transport batteries.
Businesses must accurately declare the commodity name before requesting a quote or booking.
⚠️ 19. Does VICO accept Dangerous Goods (DG)?
No.
VICO does not transport Dangerous Goods (DG).
If goods have special characteristics, businesses should provide a complete description so VICO can check acceptance capability before proceeding.
VICO does not transport Dangerous Goods (DG).
If goods have special characteristics, businesses should provide a complete description so VICO can check acceptance capability before proceeding.
🛃 20. Does VICO support customs procedures?
Yes.
VICO provides customs clearance and documentation capabilities based on the service scope.
Depending on the shipment, documentation may involve:
• Commercial Invoice
• Packing List
• Bill of Lading
• Export documentation
• Customs documentation
Actual requirements depend on the commodity type, route, and transportation method.
VICO provides customs clearance and documentation capabilities based on the service scope.
Depending on the shipment, documentation may involve:
• Commercial Invoice
• Packing List
• Bill of Lading
• Export documentation
• Customs documentation
Actual requirements depend on the commodity type, route, and transportation method.
🚪 21. Does VICO support Door-to-Door services?
Yes.
Depending on the route and shipment, VICO can connect Door-to-Door solutions:
Pickup → Warehouse → Consolidation → Customs → Freight → Delivery → Factory / Warehouse / Customer Location
Service scope and costs must be determined based on origin, destination, commodity, weight, CBM, and delivery requirements.
Depending on the route and shipment, VICO can connect Door-to-Door solutions:
Pickup → Warehouse → Consolidation → Customs → Freight → Delivery → Factory / Warehouse / Customer Location
Service scope and costs must be determined based on origin, destination, commodity, weight, CBM, and delivery requirements.
🚚 22. What transportation methods does VICO offer?
Depending on the shipment and route, VICO offers the following solutions:
• Sea Freight
• Air Freight
• Rail Freight
• Cross-border Trucking
• Door-to-Door
Transportation methods should not be selected based on CBM alone. VICO also needs to consider weight, commodity, destination, transit time, ready date, and delivery requirements.
• Sea Freight
• Air Freight
• Rail Freight
• Cross-border Trucking
• Door-to-Door
Transportation methods should not be selected based on CBM alone. VICO also needs to consider weight, commodity, destination, transit time, ready date, and delivery requirements.
💰 23. How are consolidation service fees calculated?
Costs depend on many factors, including:
Origin, Destination, Commodity, Weight, CBM, Number of packages, Incoterm, Pickup, Delivery, Warehouse, Handling, Packaging, Labeling, Customs, Documentation, Transportation.
Therefore, a single fixed CBM price should not be applied to all shipments.
VICO will check actual information before making a quote.
Origin, Destination, Commodity, Weight, CBM, Number of packages, Incoterm, Pickup, Delivery, Warehouse, Handling, Packaging, Labeling, Customs, Documentation, Transportation.
Therefore, a single fixed CBM price should not be applied to all shipments.
VICO will check actual information before making a quote.
📊 24. Should prices be compared solely by USD/CBM?
No.
Example:
Forwarder A: Freight = X/CBM
Forwarder B: Freight = Y/CBM
This is not enough to determine which solution is truly lower in cost.
Businesses need to consider holistically:
• Freight
• Origin Charges
• Warehouse
• Handling
• Documentation
• Customs
• Delivery
A quote with low freight but incurring heavy local charges may not be the optimal solution.
Example:
Forwarder A: Freight = X/CBM
Forwarder B: Freight = Y/CBM
This is not enough to determine which solution is truly lower in cost.
Businesses need to consider holistically:
• Freight
• Origin Charges
• Warehouse
• Handling
• Documentation
• Customs
• Delivery
A quote with low freight but incurring heavy local charges may not be the optimal solution.
⏰ 25. How long does consolidation take?
Consolidation time depends on:
• Ready date of each supplier
• Arrival frequency
• Warehouse arrangement
• Cut-off time
• Transportation method
• Booking schedule
• Customs requirement
• Destination
Therefore, a fixed consolidation time cannot be promised for all shipments.
Businesses should send the ready date of each supplier for VICO to evaluate a suitable schedule.
• Ready date of each supplier
• Arrival frequency
• Warehouse arrangement
• Cut-off time
• Transportation method
• Booking schedule
• Customs requirement
• Destination
Therefore, a fixed consolidation time cannot be promised for all shipments.
Businesses should send the ready date of each supplier for VICO to evaluate a suitable schedule.
📦 26. Can I send goods to the warehouse first and decide the shipping date later?
This can be considered if the shipment matches the warehouse/fulfillment plan.
Businesses need to determine in advance:
• Warehouse location
• Expected storage period
• Volume
• Weight
• Commodity
• Number of suppliers
• Expected consolidation date
VICO will check warehouse conditions and related costs before proceeding.
Businesses need to determine in advance:
• Warehouse location
• Expected storage period
• Volume
• Weight
• Commodity
• Number of suppliers
• Expected consolidation date
VICO will check warehouse conditions and related costs before proceeding.
🇻🇳 27. Does VICO support shipping goods from China to Vietnam?
Yes.
VICO has logistics capabilities connecting China – Vietnam and has offices in Shenzhen and Beijing.
For goods from multiple suppliers, businesses can send information:
Supplier → Location → Cargo → Quantity → CBM → Ready Date
for VICO to check the appropriate warehouse + consolidation + freight solution.
VICO has logistics capabilities connecting China – Vietnam and has offices in Shenzhen and Beijing.
For goods from multiple suppliers, businesses can send information:
Supplier → Location → Cargo → Quantity → CBM → Ready Date
for VICO to check the appropriate warehouse + consolidation + freight solution.
🏙️ 28. What if my goods come from multiple different cities in China?
Businesses can send the supplier list and locations.
Example:
Supplier | Location | Volume | Ready Date
A | Shenzhen | 2 CBM | Sep 1
B | Dongguan | 1.5 CBM | Sep 3
C | Guangzhou | 3 CBM | Sep 5
D | Foshan | 2 CBM | Sep 7
VICO will check the organization capability:
Supplier Pickup / Delivery
→ Warehouse
→ Receiving
→ Storage
→ Consolidation
→ Freight
→ Vietnam
Example:
Supplier | Location | Volume | Ready Date
A | Shenzhen | 2 CBM | Sep 1
B | Dongguan | 1.5 CBM | Sep 3
C | Guangzhou | 3 CBM | Sep 5
D | Foshan | 2 CBM | Sep 7
VICO will check the organization capability:
Supplier Pickup / Delivery
→ Warehouse
→ Receiving
→ Storage
→ Consolidation
→ Freight
→ Vietnam
❓ Does VICO accept all types of goods for consolidation?
No.
Consolidation service applies only to shipments that meet VICO's receiving and transport conditions.
Specifically:
❌ No batteries
❌ No Dangerous Goods (DG)
In addition, VICO focuses on:
B2B shipments of 100kg and above.
For special items, businesses need to provide commodity information in advance for VICO to check.
Consolidation service applies only to shipments that meet VICO's receiving and transport conditions.
Specifically:
❌ No batteries
❌ No Dangerous Goods (DG)
In addition, VICO focuses on:
B2B shipments of 100kg and above.
For special items, businesses need to provide commodity information in advance for VICO to check.
GLOBAL LOGISTICS SUPPORT
Quick Contact
Connect directly with our Vietnam & China support team
Vietnam Office
🇻🇳 Ms Uyen
Hotline / Zalo
(+84) 901 877 108WeChat (VN / EN)
miauyen1577Scan to Contact
Zalo
24/7 Logistics Support
China Office
🇨🇳 Ms Schyler
Office Hotline
(+852) 3759 9300WeChat ID
Schyler_skylarScan to Contact
China & Cross-border Support
CONTACT US
Contact VICO International Logistics
VICO International Logistics — Your Trusted Logistics Partner in Indochina
We specialize in cross-border logistics, international transportation,
customs clearance services, and supply chain optimization,
delivering efficient, secure, and reliable logistics solutions
for businesses across the ASEAN region.
Email
mkt4_hcm@vico.com.hk
China Email
enquiry_cn@vico.com.hk
Hotline (Zalo / WhatsApp)
(+84) 901 877 108
China WhatsApp
(+852) 6732 1147
International WeChat
Schyler_skylar
Vietnam WeChat
miauyen1577
🌐 VICO International Logistics — Indochina Logistics Specialist
Senior member of international logistics and trade associations:
Eurocham, JCtrans, VICOFA, VITAS, and more.
📍 Office Network
🇭🇰 Hong Kong, China
Causeway Bay
Causeway Bay
🇨🇳 China
Shenzhen · Luohu
Shenzhen · Luohu
🇨🇳 China
Shanghai · Hongkou
Shanghai · Hongkou
🇻🇳 Vietnam
Ho Chi Minh City · Bay Hien
Ho Chi Minh City · Bay Hien
🇻🇳 Vietnam
Da Nang · Hai Chau
Da Nang · Hai Chau
🇻🇳 Vietnam
Hai Phong · Gia Vien
Hai Phong · Gia Vien
