What logistics services does VICO provide?

We provide sea freight, air freight, road transport, and customs clearance services across Indochina.

Do you support Vietnam to Cambodia shipping?

Yes, we offer cross-border trucking and door-to-door delivery between Vietnam and Cambodia.

Internationally Verified Capabilities

Certifications and international association memberships demonstrate VICO Logistics’ operational capabilities, service standards, and commitment to sustainable development in logistics, transportation, and the global supply chain industry.

Warehouse Management

Inventory

Order Processing

Pick & Pack

Distribution

Delivery

End-to-end Solutions,
optimizing your entire operations

"Does your business need better cargo control, faster order processing, and an expanded distribution network without having to heavily invest in in-house operational resources?"

Comprehensive Operations with VICO

VICO provides distribution and fulfillment solutions that seamlessly connect your activities—from receiving, warehousing, inventory management, order processing, and packaging, to final distribution and door-to-door delivery.

Flexible to Your Needs

Our solutions are custom-built based on your actual operational requirements:

Cargo Volume & Output Capacity
Diverse SKU Management
Delivery Points & Distribution Models

GET A QUOTE SOLUTION CONSULTING

B2B Logistics Warehousing & Distribution Fulfillment Cross-border Logistics

When Warehouse Management and Distribution Become Bottlenecks for Your Business

As shipment volumes, SKUs, and orders scale up, businesses need more than just storage space. You need a synchronized process capable of end-to-end control.

Inbound

Inventory

Orders

Packing

Outbound

Distribution

Last-Mile

If these operations run in silos, your enterprise may face critical challenges:

Inventory Control Issues

Inability to track exact stock levels per SKU in real time, leading to lengthy reconciliation processes and discrepancies.

Delayed Order Processing

Rising order volumes without standardized picking, checking, and packing workflows result in fulfillment delays and picking errors.

Soaring Operating Costs

Heavy capital expenditure required for self-managed warehouses, staffing, equipment, packaging materials, and dispatch coordination.

Complex Multi-Point Distribution

As the network of agents, retail stores, or end customers expands, dispatching goods efficiently from warehouses becomes resource-intensive.

Lack of End-to-End Visibility

Absence of centralized reporting on live inventory, order status, dispatched items, active shipments, and return management.

Are you facing challenges in warehousing, fulfillment, or distribution?

CONSULT WITH VICO EXPERTS

Corporate Logistics & Order Fulfillment

What is Distribution and Order Fulfillment Services?

Distribution and order fulfillment services are logistics solutions combining activities from receiving, warehousing, and inventory management to order processing, picking, packing, distribution, and delivery.

Optimized Operations

Instead of organizing each stage independently, enterprises can outsource part or all of their operational activities to perfectly match their actual business demands and scale.

Strategic Objective

To create a seamless workflow: Goods enter the warehouse, are managed accurately, orders are processed rapidly, prepared, distributed, and safely delivered to the exact destination.

Overall Workflow Pipeline

End-to-end intelligent goods movement from warehouse to doorstep

Receiving

→

Storage

→

Inventory

→

Order Processing

→

Picking

→

Packing

→

Distribution

→

Delivery

→

Returns

Seamless Operation Commitment

Goods enter warehouse → managed → orders processed → goods prepared → distributed → delivered to the exact destination.

Get Quotation →

Logistics Chain Architecture

What is the difference between Fulfillment and Distribution?

Two concepts often used interchangeably, yet they focus on two entirely different segments of the logistics chain.

Inbound & Internal

Fulfillment

• Receiving

• Storage

• Inventory Mgmt

• Order Receiving

• Order Processing

• Picking

• Packing

• Returns

Fulfillment focuses on completing the order: From the moment an order is received to picking, inspecting, packing, and making it ready for dispatch.

Outbound & Network

Distribution

• Cargo Coordination

• Transportation

• Multi-point Dist.

• Route Coordination

• Delivery

• Last-mile Delivery

• Dispatch

• Delivery Tracking

Distribution focuses on getting goods to the right place: From the warehouse or distribution center to agents, retail stores, distributors, or end customers.

When combining both services

Warehouse → Fulfillment → Distribution → Delivery

Businesses can manage the entire flow of goods from the warehouse to the customer instead of handling each stage separately.

DETERMINE YOUR IDEAL SOLUTION

GLOBAL LOGISTICS SUPPORT

Quick Contact

Connect directly with our Vietnam & China support team

Get fast consultation for warehousing domestic transportation cross-border transportation and customized logistics solutions for your business.

Vietnam Office

🇻🇳 Ms Uyen

Hotline / Zalo

(+84) 901 877 108

enquiry@vico.com.hk

WeChat (VN / EN)

miauyen1577

(+84) 901 877 108

Scan to Contact

Zalo

WeChat

24/7 Logistics Support

China Office

🇨🇳 Ms Schyler

Office Hotline

(+852) 3759 9300

WeChat ID

Schyler_skylar

(+852) 6732 1147

enquiry_cn@vico.com.hk

Scan to Contact

WeChat

China & Cross-border Support

Next-Gen Logistics Ecosystem

Smart Distribution & Fulfillment Solutions

VICO provides flexible operational solutions: from warehousing and inventory management to comprehensive order processing, packaging, and distribution.

Tailored service scope optimized based on actual output, SKU volume, and your business's distribution model.

01. Core Capabilities

Warehousing & Inventory Management

Secure storage, inventory control, SKU management, and accurate real-time inbound-outbound flows.

Order Fulfillment

Order reception, processing, picking, quality inspection, packaging, and labeling meeting strict standards.

Distribution & Returns Management

Coordinating goods from warehouses to distribution points, shipping integration, and professional returns handling.

02. Included Service Modules

Receiving & Inbound

Receiving, tallying, and cross-checking product lists.

Receiving Tallying Shelving

Storage & Stock Control

Organized storage by SKU, stock monitoring, and inventory reporting.

SKU Management Inventory Control Stock Reconciliation

Order Processing & Packing

Precise picking, quality check, and secure packaging procedures.

Picking Quality Check (QC) Packing & Labeling

Distribution & Return Handling

Multi-point delivery coordination and returned goods management.

Goods Distribution Returns Processing Restocking

03. End-to-End Workflow

STEP 01-04

Inbound & Storage

Receiving, Condition check, Shelving, Storage.

STEP 05-07

Inventory & Orders

Stock management, Order intake, Order processing.

STEP 08-11

Fulfillment & Outbound

Picking, Packing & QC, Outbound, Shipping.

STEP 12-13

Control & Returns

Tracking & Reporting, Return management.

Comprehensive Visibility & Control

Closely monitor every operational shift through intuitive tools and multi-dimensional reporting systems.

Warehouse Visibility Inventory Visibility Order Visibility Delivery Tracking

* Integration methods and detailed reports will be flexibly configured according to actual business needs.

24/7

Operations & Documentation Support

190+ Countries & Shipping Routes

Real-time Global Tracking

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

What is distribution and order fulfillment service?

This is an integrated solution combining receiving, warehousing, inventory management, order processing, picking, packing, distribution, and delivery operations.

How does fulfillment differ from warehousing services?

Warehousing focuses on storing goods. Fulfillment encompasses broader operations, ranging from receiving and inventory management to order processing, picking, packing, and dispatch preparation.

How does distribution differ from fulfillment?

Fulfillment focuses on completing the order process; distribution focuses on transporting goods from a warehouse or distribution point to the final delivery destination.

Does the service include warehousing?

Warehousing can be included depending on the service model and operational requirements of the business.

Does VICO manage inventory?

VICO can support inventory management and tracking according to the service scope agreed upon with the business.

Does VICO support picking and packing?

Yes. The fulfillment scope can include picking, inspection, packing, and labeling upon request.

Does VICO support multi-point distribution?

Multi-point distribution solutions can be implemented based on region, volume, and transportation requirements.

Does VICO handle returns?

Reverse logistics can be supported, including receiving, inspection, repacking, or restocking depending on requirements.

Is this service suitable for B2B businesses?

Yes. This is the core target customer group, including manufacturers, trading companies, distributors, importers, and businesses with distribution needs.

How is fulfillment pricing calculated?

Pricing depends on order volume, SKUs, volume/CBM, storage duration, picking, packing, distribution, delivery, and any additional custom requirements.

At what order volume should a business outsource fulfillment?

There is no fixed threshold. Businesses should consider outsourcing when order volumes grow, SKUs increase, delivery locations multiply, or internal operational costs start rising.

Can a business hire partial services?

This can be evaluated based on specific needs. Businesses can discuss with VICO to determine a suitable scope rather than outsourcing the entire chain.

Does VICO support cross-border logistics?

Yes. Fulfillment and distribution can be connected with cross-border logistics solutions tailored to specific trade routes and operational needs.

Does VICO support China and Cambodia?

VICO has logistics capabilities and networks covering Vietnam, China, and Cambodia. The specific scope depends on the route, commodity type, and operational requirements.

Does VICO accept batteries or dangerous goods (DG)?

No. VICO does not handle battery shipments or hazardous materials (DG).

How can I request a quotation?

Simply provide basic information regarding commodity type, volume, SKUs, CBM/weight, pickup point, delivery destination, and service requirements. VICO will evaluate your actual data to propose a tailored solution.

Contact VICO International Logistics

VICO International Logistics — Your Trusted Logistics Partner in Indochina
We specialize in cross-border logistics, international transportation, customs clearance services, and supply chain optimization, delivering efficient, secure, and reliable logistics solutions for businesses across the ASEAN region.

📧

mkt4_hcm@vico.com.hk

📨

China Email

enquiry_cn@vico.com.hk

📱

Hotline (Zalo / WhatsApp)

(+84) 901 877 108

📲

China WhatsApp

(+852) 6732 1147

💬

International WeChat

Schyler_skylar

🌏

Vietnam WeChat

miauyen1577

🌐 VICO International Logistics — Indochina Logistics Specialist

Senior member of international logistics and trade associations: Eurocham, JCtrans, VICOFA, VITAS, and more.

📍 Office Network

🇭🇰 Hong Kong, China
Causeway Bay

🇨🇳 China
Shenzhen · Luohu

🇨🇳 China
Shanghai · Hongkou

🇻🇳 Vietnam
Ho Chi Minh City · Bay Hien

🇻🇳 Vietnam
Da Nang · Hai Chau

🇻🇳 Vietnam
Hai Phong · Gia Vien

Fulfillment Services

Internationally Verified Capabilities

End-to-end Solutions, optimizing your entire operations

Comprehensive Operations with VICO

Flexible to Your Needs

When Warehouse Management and Distribution Become Bottlenecks for Your Business

Inventory Control Issues

Delayed Order Processing

Soaring Operating Costs

Complex Multi-Point Distribution

Lack of End-to-End Visibility

What is Distribution and Order Fulfillment Services?

Optimized Operations

Strategic Objective

Overall Workflow Pipeline

Seamless Operation Commitment

What is the difference between Fulfillment and Distribution?

Fulfillment

Distribution

When combining both services

Quick Contact

Connect directly with our Vietnam & China support team

🇻🇳 Ms Uyen

Scan to Contact

🇨🇳 Ms Schyler

Scan to Contact

Smart Distribution & Fulfillment Solutions

Warehousing & Inventory Management

Order Fulfillment

Distribution & Returns Management

Receiving & Inbound

Storage & Stock Control

Order Processing & Packing

Distribution & Return Handling

Comprehensive Visibility & Control

Frequently Asked Questions

Contact VICO International Logistics

End-to-end Solutions,
optimizing your entire operations